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Go to the Orders section from your account menu. Every order shows its current status — from submission to completion — along with a timeline of updates.

This depends on the specific form or scheme. Most applications require your ID proof, address proof, and category/income certificates where applicable. We'll let you know exactly what's needed before you submit.

Most submissions are completed within 24–48 hours of receiving all required documents and payment. Time-sensitive forms like Tatkaal tickets are processed the same day.

You can request changes or cancellation as long as the order hasn't moved past the DRAFT or payment stage. Reach out to us via WhatsApp or call as soon as possible.

Yes. Bulk document copying and printing are supported at the same per-page rates listed on our pricing page — there's no separate bulk pricing tier currently.

Yes. All payments are processed through secure gateways, and your personal documents are stored only for as long as needed to complete your request.